Job Descriptions
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Accountant I
DEFINITION: Under general supervision, an Accountant I performs a limited range of professional accounting duties related to Santa Cruz METRO…
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Accountant II
DEFINITION: Under direction, an Accountant II performs professional accounting duties to support Santa Cruz METRO financial functions and processes; analyzes…
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Accountant III
DEFINITION: Under general direction, an Accountant III performs the most complex accounting assignments in analyzing, preparing, maintaining, and ensuring compliance…
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Accounting Clerk
DEFINITION: Under general supervision, an Accounting Clerk performs accounting duties to support department financial functions and processes; processes and maintains…
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Accounting Specialist
DEFINITION: Under direction, an Accounting Specialist performs advanced technical accounting duties to support Santa Cruz METRO financial functions and processes;…
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Accounting Technician
DEFINITION: Under general supervision, an Accounting Technician performs a limited range of technical accounting duties to support department financial functions…
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Administrative Assistant
DEFINITION: Under general supervision, an Administrative Assistant performs journey-level and difficult clerical duties to relieve management staff of administrative detail;…
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Administrative Clerk
DEFINITION: Under general supervision, an Administrative Clerk performs a limited range of general clerical duties to support departmental functions; enters…
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Administrative Specialist
DEFINITION: Under general supervision, an Administrative Specialist performs technical, administrative duties to support complex administrative or operational activities; researches, gathers,…
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Administrative Supervisor
DEFINITION: Under direction, an Administrative Supervisor performs supervisory and technical duties to support complex administrative or operation activities; supervises the…
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Assistant Maintenance Manager
DEFINITION: Under direction of the Maintenance Manager, the Assistant Maintenance Manager supervises and coordinates the activities of the bus maintenance…
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Assistant Operations Manager
Paratransit Division DEFINITION: Under general direction of the Operations Manager, the Assistant Operations Manager; manages, plans, organizes the Agency’s transportation…
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Assistant Operations Manager
Fixed Route Division DEFINITION: Under general direction of the Operations Manager, the Assistant Operations Manager; manages, plans, organizes the Agency’s…
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Assistant Safety and Training Coordinator
DEFINITION: Under direction of the Safety and Training Coordinator, the Assistant Safety and Training Coordinator performs technical and instructional duties…
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Benefits Technician
DEFINITION: Under general supervision, the Benefits Technician performs technical administrative duties to coordinate, maintain and administer employee, retiree and COBRA…
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BUS OPERATOR
DEFINITION Under supervision, transports passengers and operates transit buses on a fixed schedule in all phases of transit operations. EXAMPLES…
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Business Systems Programs Manager
DEFINITION: Under general direction, the Business Systems Programs Manager conducts analysis in support of business and data needs related to…
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Buyer
DEFINITION: Under general supervision, a Buyer performs technical duties to support the acquisition, approval, receipt, and record keeping for purchased…
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Capital Planning and Grants Programs Manager
DEFINITION: Under general direction of the CEO/General Manager and the Planning and Development Director, plans, develops, organizes, and directs assigned…
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CEO/GENERAL MANAGER
DEFINITION Under the direction of the Board of Directors, assumes full responsibility for the administration, management and development of the…
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Chief Financial Officer (CFO)
DEFINITION: Under policy direction from the Chief Executive Officer/General Manager, the Chief Finance Officer plans, develops, organizes, manages, and directs…
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Chief Operating Officer (COO)
DEFINITION: Under policy direction, from the Chief Executive Officer/General Manager, the Chief Operating Officer organizes and directs the operation of…
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Claims Technician I
DEFINITION: Under general supervision, a Claims Technician I performs a limited range of technical duties to support Santa Cruz METRO…
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Claims Technician II
DEFINITION: Under general supervision, a Claims Technician II performs technical duties to support Santa Cruz METRO risk management functions and…
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Contracts and Purchasing Manager
DEFINITION: Under general direction of the Chief Financial Officer (CFO), the Contracts and Purchasing Manager plans, organizes, directs, develops, and…
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Custodial Service Worker
DEFINITION: Under general supervision, a Custodial Service Worker performs janitorial and related tasks at Santa Cruz METRO facilities; keeps facility…
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Custodial Supervisor
DEFINITION: Under direction, a Custodial Supervisor performs supervisory and related work to ensure the cleanliness and routine maintenance of Santa…
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Customer Experience Manager
DEFINITION: Under general direction of the CEO/General Manager, the Manager of Customer Experience plans, organizes, directs, develops, and coordinates the…
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Customer Service Assistant
DEFINITION: Under direct supervision of the Director, Marketing and Customer Service, a Customer Service Assistant performs journey-level and difficult clerical…
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Customer Service Representative
DEFINITION: Under general supervision, a Customer Service Representative performs clerical and customer service work related to the provision of information…
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Customer Service Supervisor
DEFINITION: Under direction, a Customer Service Supervisor performs supervisory and customer service work by overseeing and directing the day-to-day functions…
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Deputy Director of Operations
DEFINITION: Under general direction, the Deputy Director of Operations plans, organizes, directs, develops, and coordinates the activities of the Operations…
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Electronic Technician
DEFINITION: Under general supervision, an Electronic Technician performs technical work related to the installation, maintenance, repair, and replacement of electronic…
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Executive Assistant
DEFINITION: Reports to the CEO/General Manager. Under minimal supervision and direction, the Executive Assistant performs a variety of administrative support…
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Facilities Maintenance Manager
DEFINITION: Under the direction of the Chief Operating Officer (COO), the Facilities Maintenance Manager plans, organizes, supervises, directs, and monitors…
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Facilities Maintenance Supervisor
DEFINITION: Under direction, a Facilities Maintenance Supervisor performs supervisory and skilled maintenance work related to the maintenance, repair, and construction…
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Facilities Maintenance Worker I
DEFINITION: Under general supervision, a Facilities Maintenance Worker I performs unskilled, semi-skilled, and some-skilled tasks maintenance, repair, and construction of…
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Facilities Maintenance Worker II
DEFINITION: Under general supervision, a Facility Maintenance Worker II performs semi-skilled and skilled tasks related to the maintenance, repair, and…
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Finance Deputy Director
DEFINITION: Under direction of the Chief Financial Officer (CFO), the Finance Deputy Director is responsible for planning, organizing, administering, and…
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Financial Analyst
DEFINITION: Under general supervision, a Financial Analyst performs a range of journey-level professional analytical duties related to centralized Santa Cruz…
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Fleet Maintenance Supervisor
DEFINITION: Under direction, a Fleet Maintenance Supervisor performs supervisory and skilled maintenance work related to the repair, alteration, and servicing…
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Full Stack Developer
DEFINITION: Under direction of the Information Technology and Intelligent Transportation Systems Director (IT and ITS Director), designs and develops custom…
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Grants/Legislative Analyst
DEFINITION: Under direction, a Grants/Legislative Analyst performs professional administrative work related to developing, preparing, and monitoring Federal, State, and local…
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HR Analyst I
DEFINITION: Under direction, an Human Resources Analyst I performs a variety of professional and analytical duties in administering human resources…
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HR Analyst II
DEFINITION: Under general direction, an HR Analyst performs analytical duties related to Human Resources (HR) Department functions and processes, including…
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Human Resources Clerk
DEFINITION: Under general supervision, a Human Resources Clerk performs clerical duties to support Human Resources (HR) Department functions and processes;…
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Human Resources Deputy Director
DEFINITION: Under general direction, assists the Human Resources Director in planning, managing, coordinating and overseeing assigned Human Resources operations, activities,…
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Human Resources Director
DEFINITION: Under general direction of the Chief Executive Officer/General Manager, the Human Resources Director plans, organizes, directs and coordinates the…
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Human Resources Specialist
DEFINITION: Under general supervision, a Human Resources Specialist performs advanced clerical duties to support one or more specialized Human Resources…
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Human Resources Technician
DEFINITION: Under direction, a Human Resources Technician performs technical administrative duties to support Human Resources (HR) Department functions and processes;…
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Information Technology and Intelligent Transportation Systems Director
DEFINITION: Under direction from the CEO/GM, the Information Technology and Intelligent Transportation Systems Director plans, organizes, directs, and participates in…
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Information Technology Project Coordinator
DEFINITION: Under general supervision, an Information Technology Project Coordinator is responsible for planning, coordinating, remediation and support duties related to…
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Information Technology Support Analyst I
DEFINITION: Under general supervision, an Information Technology Support Analyst I performs a limited range of technical computer support work while…
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Information Technology Support Analyst II
DEFINITION: Under general supervision, an Information Technology Support Analyst II performs journey-level technical computer support work; performs system backups; resolves…
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Lead Custodial Service Worker
DEFINITION: Under general supervision, a Lead Custodial Service Worker performs lead work as well as janitorial and related tasks at…
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Lead Facilities Maintenance Worker
DEFINITION: Under general supervision, a Lead Facilities Maintenance Worker performs lead work as well as semi-skilled and skilled tasks related…
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Lead Mechanic
DEFINITION: Under general supervision, a Lead Mechanic performs lead work and skilled maintenance work related to the repair, alteration, and…
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Lead Parts and Materials Clerk
DEFINITION: Under general supervision, a Lead Parts and Materials Clerk performs lead work and maintenance support work related to requisitioning,…
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Lead Vehicle Service Worker
DEFINITION: Under general supervision, a Lead Vehicle Service Worker performs lead work and unskilled vehicle and shop maintenance and service…
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Legal Secretary
DEFINITION: Under general supervision, a Legal Secretary performs specialized clerical and secretarial work; prepares and processes legal documents, obtains or…
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Maintenance Manager
DEFINITION: Under the direction of the Chief Operating Officer (COO), the Maintenance Manager plans, organizes, supervises, directs, and monitors the…
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Maintenance Trainer
DEFINITION: Under direction, the Maintenance Trainer plans, develops, updates, coordinates, and implements mechanic training and retraining programs; trains maintenance personnel…
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Marketing & Communications Director
DEFINITION: Under the direction of the CEO/General Manager, plans, organizes, directs, develops, and coordinates marketing and communications programs, including public…
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Marketing Specialist
DEFINITION: Under general supervision, a Marketing Specialist develops, coordinates, and implements public information, communications, and/or outreach programs, projects, strategies, and…
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Mechanic I
DEFINITION: Under general supervision, a Mechanic I performs a limited range of semi-skilled maintenance duties related to the repair and…
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Mechanic II
DEFINITION: Under general supervision, a Mechanic II performs skilled, journey-level maintenance work related to the repair and maintenance of Santa…
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Mechanic III
DEFINITION: Under general supervision, a Mechanic III performs advanced and highly skilled maintenance work related to the repair and maintenance…
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Mobility Training Coordinator
DEFINITION: Under direction, the Mobility Training Coordinator conducts in-person assessments of passengers seeking training and instructs program participants to travel…
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Operations Manager – Fixed Route Division
DEFINITION: Under general direction of the Chief Operating Officer (COO), the Operations Manager – Fixed Route Division directs and coordinates…
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Operations Manager – Paratransit Division
DEFINITION: Under general direction of the Chief Operating Officer (COO), the Operations Manager – Paratransit Division directs and coordinates the…
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Paralegal I
DEFINITION: Under general supervision, a Paralegal performs legal, technical work for the department manager and General Counsel; assists in preparing…
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Paralegal II
DEFINITION: Under direction, a Paralegal II performs advanced and specialized legal, technical work for the Chief Executive Officer, General Counsel,…
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PARATRANSIT CLERK III
SANTA CRUZ METROPOLITAN TRANSIT DISTRICT DEFINITION Under supervision, performs a variety of administrative clerical duties including telephone and public reception,…
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PARATRANSIT DISPATCH/SCHEDULER
POSITION DESCRIPTION: Under general supervision, dispatches Paratransit Operators using a variety of communication devises. Prepares and adjusts ride manifests for…
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PARATRANSIT DISPATCHER
POSITION DESCRIPTION: Under general supervision, dispatches Paratransit Operators using a variety of communication devices. Prepares and adjusts ride manifests for…
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Paratransit Eligibility Coordinator
DEFINITION: Under general direction, the Paratransit Eligibility Coordinator performs professional duties related to Americans with Disabilities Act (ADA) paratransit eligibility…
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PARATRANSIT OPERATOR
POSITION DESCRIPTION: Under general supervision, is responsible for the safe operation of METRO’S equipment, alighting and boarding passengers, collects fares…
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PARATRANSIT SUPERVISOR
DEFINITION Under general supervision is responsible for supervising, scheduling training, and providing performance reviews to Paratransit employees. Oversees the daily…
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Parts and Materials Clerk
DEFINITION: Under general supervision, a Parts and Materials Clerk performs skilled maintenance and clerical support duties related to requisitioning, receiving,…
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Parts and Materials Manager
DEFINITION: Under general direction, the Parts and Materials Manager plans, organizes, directs, develops, and coordinates the activities of the Parts…
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Parts and Materials Supervisor
DEFINITION: Under direction, a Parts and Materials Supervisor performs supervisory and skilled maintenance and administrative work related to requisitioning, receiving,…
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Payroll Administrator
DEFINITION: Under direction, a Payroll Administrator coordinates and processes payroll in accordance with applicable state and federal laws, personnel rules…
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Payroll Specialist
DEFINITION: Under general supervision, a Payroll Specialist performs technical administrative work related to timekeeping and payroll functions for a single…
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Payroll Supervisor
DEFINITION: Under direction, a Payroll Supervisor plans, organizes, coordinates, monitors, audits, and participates in the processing of payroll; supervises assigned…
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Planning Aide
DEFINITION: Under general supervision, a Planning Program Aide performs routine duties to assist with transit planning activities; collects a variety…
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Planning and Development Director
DEFINITION: Under the direction of the CEO/General Manager, the Planning and Development Director plans, develops, organizes and directs three distinct…
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Planning Data Analyst
DEFINITION: Under direction, a Planning Data Analyst performs professional analytical duties related to transportation planning functions and processes; collects, prepares…
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Project Manager
DEFINITION: Under general direction of the Chief Financial Officer (CFO), the Project Manager plans, administers, organizes, directs, develops, monitors, evaluates,…
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Purchasing Agent
DEFINITION: Under direction, a Purchasing Agent (Contracts Administrator) performs advanced lead level professional duties related to the acquisition of professional…
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Purchasing and Special Projects Director
DEFINITION: Under the direction of the CEO/General Manager, the Purchasing and Special Projects Director plans, organizes, directs, develops and coordinates…
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Purchasing Assistant
DEFINITION: Under direction, a Purchasing Assistant performs advanced clerical and technical duties to support complex departmental administrative or operational activities,…
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Purchasing Manager
DEFINITION: Under general direction of the Chief Financial Officer (CFO), the Purchasing Manager plans, organizes, directs, develops, and coordinates the…
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Revenue Account Coordinator
DEFINITION: Under general supervision, performs bookkeeping, record keeping and general support duties for Santa Cruz METRO’s Revenue Account Coordinator; distributes…
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Revenue Account Program Manager
DEFINITION: Under general direction of Chief Financial Officer and/or Deputy Finance Director, the Revenue Account Program Manager plans, develops, organizes,…
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Revenue Collection Clerk
DEFINITION: Under general supervision, a Revenue Collection Clerk performs clerical duties related to the collection and processing of transit vehicle…
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Revenue Collection Supervisor
DEFINITION: Under direction, a Revenue Collection Supervisor performs supervisory and clerical work related to the collection of fares from revenue…
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Safety and Training Coordinator
DEFINITION: Under direction, a Safety and Training Coordinator performs specialized professional administrative work related to planning, developing, updating, coordinating and…
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Safety and Training Program Specialist I
DEFINITION: Under general supervision, a Safety and Training Program Specialist I performs a limited range of professional administrative duties related…
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Safety and Training Program Specialist II
DEFINITION: Under direction, a Safety Program Specialist II performs professional administrative duties related to designing, developing, implementing and maintaining workplace…
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Safety, Security, and Risk Director
DEFINITION: Under the direction of the CEO/General Manager, the Safety, Security, and Risk Director is responsible for management and oversight…
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Scheduling Analyst
DEFINITION: Under direction, a Scheduling Analyst performs technical duties to support Santa Cruz METRO planning activities by utilizing computerized scheduling…
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Senior Accounting Technician
DEFINITION: Under direction, an Senior Accounting Technician performs journey-level technical accounting duties to support department financial functions and processes; compiles,…
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Senior Customer Service Representative
DEFINITION: Under general supervision, a Senior Customer Service Representative performs lead worker and advanced customer service work related to providing…
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Senior Financial Analyst
DEFINITION: Under minimal supervision, the Sr Financial Analyst is responsible for the analysis of highly complex and specialized finance and…
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Senior Payroll Specialist
DEFINITION: Under direction, a Senior Payroll Specialist performs advanced accounting work related to timekeeping and payroll matters impacting all Santa…
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Senior Systems Administrator
DEFINITION: Under general supervision, a Senior Systems Administrator performs advanced level professional information technology duties related to the design, development,…
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Senior Transportation Planner
DEFINITION: Under direction, a Senior Transportation Planner performs advanced and specialized professional planning duties to support Santa Cruz METRO transportation…
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Special Projects Manager
DEFINITION: Under general direction of the Chief Financial Officer, the Special Projects Manager plans, organizes, directs, manages, evaluates, and implements…
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Systems Administrator
DEFINITION: Under general supervision, a Systems Administrator performs a full range of professional information technology duties related to the design,…
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Transit Supervisor
DEFINITION: Under direction, a Transit Supervisor performs supervisory and transit operations work related to directing and coordinating the daily operation…
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Transportation Planner I
DEFINITION: Under general supervision, a Transportation Planner I performs a limited range of professional planning duties in support of Santa…
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Transportation Planner II
DEFINITION: Under direction, a Transportation Planner II performs the full range of journey-level professional planning duties in support of Santa…
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Transportation Planning Supervisor
DEFINITION: Under general direction, a Transportation Planning Supervisor performs supervisory and advanced professional planning duties to support Santa Cruz METRO…
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Upholsterer I
DEFINITION: Under general direction, an Upholsterer I performs a limited range of skilled duties related to upholstery and minor structural…
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Upholsterer II
DEFINITION: Under general direction, an Upholsterer II performs skilled work related to upholstery and minor structural repairs for Santa Cruz…
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Vehicle Body Repair Mechanic
DEFINITION: Under general supervision, a Vehicle Body Repair Mechanic performs maintenance work related to repairing and restoring damaged Santa Cruz…
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Vehicle Service Detailer
DEFINITION: Under general supervision, a Vehicle Service Detailer performs maintenance work related to detailing and servicing Santa Cruz METRO vehicles…
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Vehicle Service Worker I
DEFINITION: Under general supervision, a Vehicle Services Worker I performs a limited range of unskilled vehicle service and shop maintenance…
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Vehicle Service Worker II
DEFINITION: Under general supervision, a Vehicle Services Worker II performs unskilled vehicle service and shop maintenance work; cleans and maintains…
