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Job Descriptions

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Route(s): 19, 19B, 18, 18B

FY26 Spring Service Change, Route 19

Route 19 Spring Service (eff. 3/12/26): Weekdays: Will operate on separate Monday/Wednesday/Friday and Tuesday/Thursday schedules (like Route 16) to account for different class schedules/passing periods. The 7:00am departure from River Front Transit Center will be adjusted to 7:04am.

Route(s): 18, 18B, 19, 19B, 20

2026 Santa Cruz Mile Race

Due to The Santa Cruz Mile road race event running through downtown Santa Cruz from approximately 8:00 AM–11:00 AM on March 15, riders should expect bus delays and temporary route detours near Pacific Avenue and nearby streets. Please allow extra travel time. Download the Transit App for real-time information.

Route(s): 3B, 3A

FY26 Spring Service Change, Route 3B

Weekdays/Weekends: The timepoint for 7th Ave & Capitola Rd will be adjusted three minutes earlier for all outbound trips from River Front Transit Center.

Route(s): 34

FY26 Spring Service Change, Route 34

Route 34 Spring Service (eff. 3/12/26): Weekdays: The 2:40pm departure from Scotts Valley Transit Center will depart five minutes later at 2:45pm.

Route(s): 35X, 35

FY26 Spring Service Change, Route 35X

Route 35X Spring Service (eff. 3/12/26): Weekdays: The 3:16pm and 4:16pm departures from Scotts Valley Transit Center to Boulder Creek will depart three minutes later at 3:19pm and 4:19pm to allow riders coming from Scotts Valley Dr on Route 34 to transfer to Route 35X.

Route(s): 3A

Murray Bridge St Closure, eff. March 2025

Due to the ongoing Murray Street Bridge Seismic Retrofit Project, Route 3A is operating on adjusted routing in both directions. This routing is now reflected in METRO's standard schedules. Visit https://scmetro.org/seabrightshuttle for more information about the Seabright Shuttle. Service on Seabright Avenue will return when construction allows. Riders are encouraged to check current routing and stop locations on the Routes & Schedules page, use the Transit App for trip planning and real-time information and alerts, or visit rt.scmetro.org.

Route(s): 17

FY26 Spring Service Change, Route 17

Route 17 Spring Service (eff. 3/12/26): Weekdays: The 3:00pm, 4:15pm, and 5:35pm northbound departures from River Front Transit Center in Santa Cruz have been adjusted between 5 and 15 minutes earlier to improve connections to a new Amtrak Capitol Corridor schedule.

Route(s): 18, 18B, 19, 19B

FY26 Spring Service Change, Route 18

Route 18 Spring Service (eff. 3/12/26): Weekdays: Will operate on separate Monday/Wednesday/Friday & Tuesday/Thursday schedules (like Route 16) to account for different class schedules/passing periods.

Route(s): 35, 35X

FY26 Spring Service Change, Route 35B

Route 35B Spring Service (eff. 3/12/26): Weekends: Service to Big Basin Redwoods State Park will return for the Spring through Fall schedules. Some departure times from both Scotts Valley Transit Center and Big Basin State Park have been adjusted by up to 15 minutes to accommodate connections to/from the Highway 17 Express.

Job Descriptions

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  • Accountant I

    DEFINITION: Under general supervision, an Accountant I performs a limited range of professional accounting duties related to Santa Cruz METRO…

  • Accountant II

    DEFINITION: Under direction, an Accountant II performs professional accounting duties to support Santa Cruz METRO financial functions and processes; analyzes…

  • Accountant III

    DEFINITION: Under general direction, an Accountant III performs the most complex accounting assignments in analyzing, preparing, maintaining, and ensuring compliance…

  • Accounting Clerk

    DEFINITION: Under general supervision, an Accounting Clerk performs accounting duties to support department financial functions and processes; processes and maintains…

  • Accounting Specialist

    DEFINITION: Under direction, an Accounting Specialist performs advanced technical accounting duties to support Santa Cruz METRO financial functions and processes;…

  • Accounting Technician

    DEFINITION: Under general supervision, an Accounting Technician performs a limited range of technical accounting duties to support department financial functions…

  • Administrative Assistant

    DEFINITION: Under general supervision, an Administrative Assistant performs  journey-level and difficult clerical duties to relieve management staff of administrative detail;…

  • Administrative Clerk

    DEFINITION: Under general supervision, an Administrative Clerk performs a limited range of general clerical duties to support departmental functions; enters…

  • Administrative Specialist

    DEFINITION: Under general supervision, an Administrative Specialist performs technical, administrative duties to support complex administrative or operational activities; researches, gathers,…

  • Administrative Supervisor

    DEFINITION: Under direction, an Administrative Supervisor performs supervisory and technical duties to support complex administrative or operation activities; supervises the…

  • Assistant Maintenance Manager

    DEFINITION: Under direction of the Maintenance Manager, the Assistant Maintenance Manager supervises and coordinates the activities of the bus maintenance…

  • Assistant Operations Manager

    Paratransit Division DEFINITION: Under general direction of the Operations Manager, the Assistant Operations Manager; manages, plans, organizes the Agency’s transportation…

  • Assistant Operations Manager

    Fixed Route Division DEFINITION: Under general direction of the Operations Manager, the Assistant Operations Manager; manages, plans, organizes the Agency’s…

  • Assistant Safety and Training Coordinator

    DEFINITION: Under direction of the Safety and Training Coordinator, the Assistant Safety and Training Coordinator performs technical and instructional duties…

  • Benefits Technician

    DEFINITION: Under general supervision, the Benefits Technician performs technical administrative duties to coordinate, maintain and administer employee, retiree and COBRA…

  • BUS OPERATOR

    DEFINITION Under supervision, transports passengers and operates transit buses on a fixed schedule in all phases of transit operations. EXAMPLES…

  • Business Systems Programs Manager

    DEFINITION: Under general direction, the Business Systems Programs Manager conducts analysis in support of business and data needs related to…

  • Buyer

    DEFINITION: Under general supervision, a Buyer performs technical duties to support the acquisition, approval, receipt, and record keeping for purchased…

  • Capital Planning and Grants Programs Manager 

    DEFINITION: Under general direction of the CEO/General Manager and the Planning and Development Director, plans, develops, organizes, and directs assigned…

  • CEO/GENERAL MANAGER

    DEFINITION Under the direction of  the Board of Directors, assumes full responsibility for the administration, management and development of the…

  • Chief Financial Officer (CFO)

    DEFINITION: Under policy direction from the Chief Executive Officer/General Manager, the Chief Finance Officer plans, develops, organizes, manages, and directs…

  • Chief Operating Officer (COO)

    DEFINITION: Under policy direction, from the Chief Executive Officer/General Manager, the Chief Operating Officer organizes and directs the operation of…

  • Claims Technician I

    DEFINITION: Under general supervision, a Claims Technician I performs a limited range of technical duties to support Santa Cruz METRO…

  • Claims Technician II

    DEFINITION: Under general supervision, a Claims Technician II performs technical duties to support Santa Cruz METRO risk management functions and…

  • Contracts and Purchasing Manager

    DEFINITION: Under general direction of the Chief Financial Officer (CFO), the Contracts and Purchasing Manager plans, organizes, directs, develops, and…

  • Custodial Service Worker

    DEFINITION: Under general supervision, a Custodial Service Worker performs janitorial and related tasks at Santa Cruz METRO facilities; keeps facility…

  • Custodial Supervisor

    DEFINITION: Under direction, a Custodial Supervisor performs supervisory and related work to ensure the cleanliness and routine maintenance of Santa…

  • Customer Experience Manager 

    DEFINITION: Under general direction of the CEO/General Manager, the Manager of Customer Experience plans, organizes, directs, develops, and coordinates the…

  • Customer Service Assistant

    DEFINITION: Under direct supervision of the Director, Marketing and Customer Service, a Customer Service Assistant performs journey-level and difficult clerical…

  • Customer Service Representative

    DEFINITION: Under general supervision, a Customer Service Representative performs clerical and customer service work related to the provision of information…

  • Customer Service Supervisor

    DEFINITION: Under direction, a Customer Service Supervisor performs supervisory and customer service work by overseeing and directing the day-to-day functions…

  • Deputy Director of Operations

    DEFINITION: Under general direction, the Deputy Director of Operations plans, organizes, directs, develops, and coordinates the activities of the Operations…

  • Electronic Technician

    DEFINITION: Under general supervision, an Electronic Technician performs technical work related to the installation, maintenance, repair, and replacement of electronic…

  • Executive Assistant

    DEFINITION: Reports to the CEO/General Manager.  Under minimal  supervision and direction, the Executive Assistant performs a variety of administrative support…

  • Facilities Maintenance Manager

    DEFINITION: Under the direction of the Chief Operating Officer (COO), the Facilities Maintenance Manager plans, organizes, supervises, directs, and monitors…

  • Facilities Maintenance Supervisor

    DEFINITION: Under direction, a Facilities Maintenance Supervisor performs supervisory and skilled maintenance work related to the maintenance, repair, and construction…

  • Facilities Maintenance Worker I 

    DEFINITION: Under general supervision, a Facilities Maintenance Worker I performs unskilled, semi-skilled, and some-skilled tasks maintenance, repair, and construction of…

  • Facilities Maintenance Worker II

    DEFINITION: Under general supervision, a Facility Maintenance Worker II performs semi-skilled and skilled tasks related to the maintenance, repair, and…

  • Finance Deputy Director

    DEFINITION: Under direction of the Chief Financial Officer (CFO), the Finance Deputy Director is responsible for planning, organizing, administering, and…

  • Financial Analyst 

    DEFINITION: Under general supervision, a Financial Analyst performs a range of journey-level professional analytical duties related to centralized Santa Cruz…

  • Fleet Maintenance Supervisor

    DEFINITION: Under direction, a Fleet Maintenance Supervisor performs supervisory and skilled maintenance work related to the repair, alteration, and servicing…

  • Full Stack Developer

    DEFINITION: Under direction of the Information Technology and Intelligent Transportation Systems Director (IT and ITS Director), designs and develops custom…

  • Grants/Legislative Analyst

    DEFINITION: Under direction, a Grants/Legislative Analyst performs professional administrative work related to developing, preparing, and monitoring Federal, State, and local…

  • HR Analyst I

    DEFINITION: Under direction, an Human Resources Analyst I performs a variety of professional and analytical duties in administering human resources…

  • HR Analyst II

    DEFINITION: Under general direction, an HR Analyst  performs analytical duties related to Human Resources (HR) Department functions and processes, including…

  • Human Resources Clerk

    DEFINITION: Under general supervision, a Human Resources Clerk performs clerical duties to support Human Resources (HR) Department functions and processes;…

  • Human Resources Deputy Director

    DEFINITION: Under general direction, assists the Human Resources Director in planning, managing, coordinating and overseeing assigned Human Resources operations, activities,…

  • Human Resources Director

    DEFINITION: Under general direction of the Chief Executive Officer/General Manager, the Human Resources Director plans, organizes, directs and coordinates the…

  • Human Resources Specialist

    DEFINITION: Under general supervision, a Human Resources Specialist performs advanced clerical duties to support one or more specialized Human Resources…

  • Human Resources Technician

    DEFINITION: Under direction, a Human Resources Technician performs technical administrative duties to support Human Resources (HR) Department functions and processes;…

  • Information Technology and Intelligent Transportation Systems Director

    DEFINITION: Under direction from the CEO/GM, the Information Technology and Intelligent Transportation Systems Director  plans, organizes, directs, and participates in…

  • Information Technology Project Coordinator

    DEFINITION: Under general supervision, an Information Technology Project Coordinator is responsible for planning, coordinating, remediation and support duties related to…

  • Information Technology Support Analyst I 

    DEFINITION: Under general supervision, an Information Technology Support Analyst I performs a limited range of technical computer support work while…

  • Information Technology Support Analyst II

    DEFINITION: Under general supervision, an Information Technology Support Analyst II performs journey-level technical computer support work; performs system backups; resolves…

  • Lead Custodial Service Worker

    DEFINITION: Under general supervision, a Lead Custodial Service Worker performs lead work as well as janitorial and related tasks at…

  • Lead Facilities Maintenance Worker

    DEFINITION: Under general supervision, a Lead Facilities Maintenance Worker performs lead work as well as semi-skilled and skilled tasks related…

  • Lead Mechanic

    DEFINITION: Under general supervision, a Lead Mechanic performs lead work and skilled maintenance work related to the repair, alteration, and…

  • Lead Parts and Materials Clerk

    DEFINITION: Under general supervision, a Lead Parts and Materials Clerk performs lead work and maintenance support work related to requisitioning,…

  • Lead Vehicle Service Worker

    DEFINITION: Under general supervision, a Lead Vehicle Service Worker performs lead work and unskilled vehicle and shop maintenance and service…

  • Legal Secretary

    DEFINITION: Under general supervision, a Legal Secretary performs specialized clerical and secretarial work; prepares and processes legal documents, obtains or…

  • Maintenance Manager

    DEFINITION: Under the direction of the Chief Operating Officer (COO), the Maintenance Manager plans, organizes, supervises, directs, and monitors the…

  • Maintenance Trainer

    DEFINITION: Under direction, the Maintenance Trainer plans, develops, updates, coordinates, and implements mechanic training and retraining programs; trains maintenance personnel…

  • Marketing & Communications Director

    DEFINITION: Under the direction of the CEO/General Manager, plans, organizes, directs, develops, and coordinates marketing and communications programs, including public…

  • Marketing Specialist

    DEFINITION: Under general supervision, a Marketing Specialist develops, coordinates, and implements public information, communications, and/or outreach programs, projects, strategies, and…

  • Mechanic I

    DEFINITION: Under general supervision, a Mechanic I performs a limited range of semi-skilled maintenance duties related to the repair and…

  • Mechanic II

    DEFINITION: Under general supervision, a Mechanic II performs skilled, journey-level maintenance work related to the repair and maintenance of Santa…

  • Mechanic III

    DEFINITION: Under general supervision, a Mechanic III performs advanced and highly skilled maintenance work related to the repair and maintenance…

  • Mobility Training Coordinator 

    DEFINITION: Under direction, the Mobility Training Coordinator conducts in-person assessments of passengers seeking training and instructs program participants to travel…

  • Operations Manager – Fixed Route Division

    DEFINITION: Under general direction of the Chief Operating Officer (COO), the Operations Manager – Fixed Route Division directs and coordinates…

  • Operations Manager – Paratransit Division

    DEFINITION: Under general direction of the Chief Operating Officer (COO), the Operations Manager – Paratransit Division directs and coordinates the…

  • Paralegal I

    DEFINITION: Under general supervision, a Paralegal performs legal, technical work for the department manager and General Counsel; assists in preparing…

  • Paralegal II 

    DEFINITION: Under direction, a Paralegal II performs advanced and specialized legal, technical work for the Chief Executive Officer, General Counsel,…

  • PARATRANSIT CLERK III

    SANTA CRUZ METROPOLITAN TRANSIT DISTRICT DEFINITION Under supervision, performs a variety of administrative clerical duties including telephone and public reception,…

  • PARATRANSIT DISPATCH/SCHEDULER

    POSITION DESCRIPTION: Under general supervision, dispatches Paratransit Operators using a variety of communication devises. Prepares and adjusts ride manifests for…

  • PARATRANSIT DISPATCHER

    POSITION DESCRIPTION: Under general supervision, dispatches Paratransit Operators using a variety of communication devices. Prepares and adjusts ride manifests for…

  • Paratransit Eligibility Coordinator

    DEFINITION: Under general direction, the Paratransit Eligibility Coordinator performs professional duties related to Americans with Disabilities Act (ADA) paratransit eligibility…

  • PARATRANSIT OPERATOR

    POSITION DESCRIPTION: Under general supervision, is responsible for the safe operation of METRO’S equipment, alighting and boarding passengers, collects fares…

  • PARATRANSIT SUPERVISOR

    DEFINITION Under general supervision is responsible for supervising, scheduling training, and providing performance reviews to Paratransit employees.  Oversees the daily…

  • Parts and Materials Clerk

    DEFINITION: Under general supervision, a Parts and Materials Clerk performs skilled maintenance and clerical support duties related to requisitioning, receiving,…

  • Parts and Materials Manager

    DEFINITION: Under general direction, the Parts and Materials Manager plans, organizes, directs, develops, and coordinates the activities of the Parts…

  • Parts and Materials Supervisor

    DEFINITION: Under direction, a Parts and Materials Supervisor performs supervisory and skilled maintenance and administrative work related to requisitioning, receiving,…

  • Payroll Administrator

    DEFINITION: Under direction, a Payroll Administrator coordinates and processes payroll in accordance with applicable state and federal laws, personnel rules…

  • Payroll Specialist

    DEFINITION: Under general supervision, a Payroll Specialist performs technical administrative work related to timekeeping and payroll functions for a single…

  • Payroll Supervisor

    DEFINITION: Under direction, a Payroll Supervisor plans, organizes, coordinates, monitors, audits, and participates in the processing of payroll; supervises assigned…

  • Planning Aide

    DEFINITION: Under general supervision, a Planning Program Aide performs routine duties to assist with transit planning activities; collects a variety…

  • Planning and Development Director

    DEFINITION: Under the direction of the CEO/General Manager, the Planning and Development Director plans, develops, organizes and directs three distinct…

  • Planning Data Analyst

    DEFINITION: Under direction, a Planning Data Analyst performs professional analytical duties related to transportation planning functions and processes; collects, prepares…

  • Project Manager

    DEFINITION: Under general direction of the Chief Financial Officer (CFO), the Project Manager plans, administers, organizes, directs, develops, monitors, evaluates,…

  • Purchasing Agent

    DEFINITION: Under direction, a Purchasing Agent (Contracts Administrator) performs advanced lead level professional duties related to the acquisition of professional…

  • Purchasing and Special Projects Director

    DEFINITION: Under the direction of the CEO/General Manager, the Purchasing and Special Projects Director plans, organizes, directs, develops and coordinates…

  • Purchasing Assistant 

    DEFINITION: Under direction, a Purchasing Assistant performs advanced clerical and technical duties to support complex departmental administrative or operational activities,…

  • Purchasing Manager

    DEFINITION: Under general direction of the Chief Financial Officer (CFO), the Purchasing Manager plans, organizes, directs, develops, and coordinates the…

  • Revenue Account Coordinator

    DEFINITION: Under general supervision, performs bookkeeping, record keeping and general support duties for Santa Cruz METRO’s Revenue Account Coordinator; distributes…

  • Revenue Account Program Manager

    DEFINITION: Under general direction of Chief Financial Officer and/or Deputy Finance Director, the Revenue Account Program Manager plans, develops, organizes,…

  • Revenue Collection Clerk

    DEFINITION: Under general supervision, a Revenue Collection Clerk performs clerical duties related to the collection and processing of transit vehicle…

  • Revenue Collection Supervisor

    DEFINITION: Under direction, a Revenue Collection Supervisor performs supervisory and clerical work related to the collection of fares from revenue…

  • Safety and Training Coordinator

    DEFINITION: Under direction, a Safety and Training Coordinator performs specialized professional administrative work related to planning, developing, updating, coordinating and…

  • Safety and Training Program Specialist I

    DEFINITION: Under general supervision, a Safety and Training Program Specialist I performs a limited range of professional administrative duties related…

  • Safety and Training Program Specialist II

    DEFINITION: Under direction, a Safety Program Specialist II performs professional administrative duties related to designing, developing, implementing and maintaining workplace…

  • Safety, Security, and Risk Director

    DEFINITION: Under the direction of the CEO/General Manager, the Safety, Security, and Risk Director is responsible for management and oversight…

  • Scheduling Analyst

    DEFINITION: Under direction, a Scheduling Analyst performs technical duties to support Santa Cruz METRO planning activities by utilizing computerized scheduling…

  • Senior Accounting Technician 

    DEFINITION: Under direction, an Senior Accounting Technician performs journey-level technical accounting duties to support department financial functions and processes; compiles,…

  • Senior Customer Service Representative

    DEFINITION: Under general supervision, a Senior Customer Service Representative performs lead worker and advanced customer service work related to providing…

  • Senior Financial Analyst

    DEFINITION: Under minimal supervision, the Sr Financial Analyst is responsible for the analysis of highly complex and specialized finance and…

  • Senior Payroll Specialist

    DEFINITION: Under direction, a Senior Payroll Specialist performs advanced accounting work  related to timekeeping and payroll matters impacting all Santa…

  • Senior Systems Administrator

    DEFINITION: Under general supervision, a Senior Systems Administrator performs advanced level professional information technology duties related to the design, development,…

  • Senior Transportation Planner

    DEFINITION: Under direction, a Senior Transportation Planner performs advanced and specialized professional planning duties to support Santa Cruz METRO transportation…

  • Special Projects Manager

    DEFINITION: Under general direction of the Chief Financial Officer, the Special Projects Manager plans, organizes, directs, manages, evaluates, and implements…

  • Systems Administrator

    DEFINITION: Under general supervision, a Systems Administrator performs a full range of professional information technology duties related to the design,…

  • Transit Supervisor

    DEFINITION: Under direction, a Transit Supervisor performs supervisory and transit operations work related to directing and coordinating the daily operation…

  • Transportation Planner I

    DEFINITION: Under general supervision, a Transportation Planner I performs a limited range of professional planning duties in support of Santa…

  • Transportation Planner II

    DEFINITION: Under direction, a Transportation Planner II performs the full range of journey-level professional planning duties in support of Santa…

  • Transportation Planning Supervisor

    DEFINITION: Under general direction, a Transportation Planning Supervisor performs supervisory and advanced professional planning duties to support Santa Cruz METRO…

  • Upholsterer I

    DEFINITION: Under general direction, an Upholsterer I performs a limited range of skilled duties related to upholstery and minor structural…

  • Upholsterer II

    DEFINITION: Under general direction, an Upholsterer II performs skilled work related to upholstery and minor structural repairs for Santa Cruz…

  • Vehicle Body Repair Mechanic

    DEFINITION: Under general supervision, a Vehicle Body Repair Mechanic performs maintenance work related to repairing and restoring damaged Santa Cruz…

  • Vehicle Service Detailer

    DEFINITION: Under general supervision, a Vehicle Service Detailer performs maintenance work related to detailing and servicing Santa Cruz METRO vehicles…

  • Vehicle Service Worker I

    DEFINITION: Under general supervision, a Vehicle Services Worker I performs a limited range of unskilled vehicle service and shop maintenance…

  • Vehicle Service Worker II

    DEFINITION: Under general supervision, a Vehicle Services Worker II performs unskilled vehicle service and shop maintenance work; cleans and maintains…