One Ride at a Time Redwoods bus parked on the street

Free Fares for Legally Blind Riders

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Route(s): 3A

Murray Bridge St Closure, eff. March 2025

Due to the ongoing Murray Street Bridge Seismic Retrofit Project, Route 3A is operating on adjusted routing in both directions. This routing is now reflected in METRO's standard schedules. Visit https://scmetro.org/seabrightshuttle for more information about the Seabright Shuttle. Service on Seabright Avenue will return when construction allows. Riders are encouraged to check current routing and stop locations on the Routes & Schedules page, use the Transit App for trip planning and real-time information and alerts, or visit rt.scmetro.org.

How it works

Since 2019, customers who are legally blind may ride the METRO fixed-route bus system for free. This program will allow qualifying customers to travel anywhere METRO’s fixed-route buses travel, including on the Highway 17 Express.

To qualify, download the overview guide at the link below.  On the back page you will find a form that can be signed off by your medical provider.  If you would like to be evaluated by METRO staff, please contact Customer Service at (831) 425-8600 and ask to make an appointment with the Eligibility Coordinator to be verified for the Free Fare Program.

Bus operators have been instructed to allow customers who are legally blind onboard the bus for free.  If a bus operator is uncertain about whether a customer qualifies for the program, the bus operator may ask to see a copy of the customer’s ACCESS Card.  If the customer does not have one, they will be directed to Customer Service to get the proper documentation.

Download the Free Fare Program Overview Guide

View the Full Free Fare Policy here